Delivery and Returns

UK Shipping

Standard Delivery (3-5 working days) – £5.00

All orders over £35 will receive FREE SHIPPING

Orders are delivered via APC.

We cannot to ship to Northern Ireland at this time.

 

Dispatch Time

 

I aim to dispatch orders within 2 working days of your order being placed.

If any part of your order is damaged upon arrival, email us immediately at julia@byjulia.uk with your order number and details of which item is damaged.

Returns & Refunds

 

You have 14 days from the day on which you receive the items to notify By Julia if you aren’t happy with your order. You must notify us by email at julia@byjulia.uk if you would like to return an item. I recommend you use a signed-for delivery service with proof of postage for returns. Please note that you will have to bear the direct cost of returning any items.